FAQ
What are the delivery options for the products I order online?
Once your online order has been placed, we will contact you within the next working day to schedule a delivery. For purchases above $80, delivery charge will be waived.
What are your bank details if I choose to make a bank transfer for the products I buy online?
Bank: UOB
Account Name: The Cutting Edge Sg
Account Number: 3643179057
Do you sharpen serrated and ceramic knives?
Yes we can sharpen bread knives with large serration on the edge. We can’t sharpen knives with small serration (“teeth”). We recommend that you Whatsapp a photo of the knife to us to advise before bringing the knife for sharpening.
Unfortunately we do not sharpen ceramic knives. However, we offer the Nirey DK298 electric knife sharpener. It comes with diamond wheels which can sharpen ceramic and steel knives.
How does your delivery service for knife sharpening work?
You can fill out the enquiry form on our website with your particulars and we will get in touch with you within 3 business days to schedule a pick up for your knives. Alternatively, you can call / Whatsapp us at 9154 5607 to arrange your delivery.
Once your knives have been sharpened, we will contact you to arrange delivery to send the knives back. At the same time, we will update you on the cost of the service (payment by cash).
Do I need to make an appointment to send my knives for sharpening?
Please Whatsapp or call us @ 9154 5607 before coming.
What are your operating hours?
By appointment only: 59 Ubi Avenue 1, #03-14 Ubi Avenue 1, Bizlink Centre, #03-14, Singapore 408938 | Operating hours: Mondays to Fridays, 10am to 5pm
What is the turnaround time for knife sharpening?
Turnaround time is 4 – 5 days as we do not sharpen your knives on the spot.